The requested url was rejected please consult with your administrator что делать
Не открывается Единый Личный кабинет Ростелекома
Или пребывает в прострации.
Ingredients
Directions
Что можно сделать?
1) Подождать
В момент, когда Ростелеком начинает подключать ненужные услуги или начинается расчетный период, то личный кабинет иногда валится практически на целый день. Будьте уверены, что в течение суток он заработает, поэтому, если дела не срочные, проще подождать
2) Прописать DNS в настройках подключения
Универсальный способ, который помогает во многих случаях, когда сайт недоступен по доменному имени. Попробуйте прописать стандартные «гугловские» днс в сетевом подключении. На Windows 10 нажмите правой кнопкой по меню «Пуск» и выберите «Сетевые подключения»
В открывшемся окне «Параметры» кликаем на «Настройка параметров адаптера»
Правой кнопкой наживаем на свое подключение и выбираем «Свойства». В свойствах выбираем «IP версии 4» и заходим уже в его свойства. Там прописываем нужные нам DNS
3) Зайти через proxy
Если попасть в личный кабинет нужно кровь из носу, то воспользуйтесь прокси-сервером. Есть большое количество расширений для хрома, мы использовали Browsec (он бесплатный). После того, как мы включили прокси — личный кабинет сразу ожил
Эти три простых лайфхака помогут вам зайти и отключить антивирус, например, который Ростелеком любит подключать без вашего спроса.
Question: Q: The requested URL was rejected. Please consult with your administrator. Your support ID is: 12877584063170324898
After logging into a particular website on my computer, I immediately get this message and I am then no longer able to use the site. I get the message on Safari 12.0 and others. Please help.
The requested URL was rejected. Please consult with your administrator. Your support ID is: 12877584060442797656
Posted on Sep 27, 2018 5:18 PM
Contact the web site support people for assistance.
Posted on Sep 28, 2018 5:28 PM
All replies
Loading page content
Page content loaded
Well that has nothing to do with Apple.
Did you try using another browser? FireFox.
Sep 27, 2018 5:21 PM
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Sep 27, 2018 5:40 PM
Yes, it is only one particular site. It gives me the error on Safari, Firefox & Chrome.
Sep 28, 2018 5:24 PM
Contact the web site support people for assistance.
Sep 28, 2018 5:28 PM
EtreCheck version: 5.0.1 (5A009)
Report generated: 2018-09-28 20:24:32
Download EtreCheck from https://etrecheck.com
Runtime: 2:11
Performance: Excellent
Problem: Other problem
Description:
After logging into a website on my computer, I immediately get this message and I am then no longer able to use the site. I get the message on Safari, Firefox and others. Please help.
The requested URL was rejected. Please consult with your administrator. Your support ID is: 12877584060442797656
Major Issues:
Anything that appears on this list needs immediate attention.
Time Machine backup out-of-date— The last Time Machine backup is over 10 days old.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files— There are unsigned software files installed. They appear to be legitimate but should be reviewed.
Heavy I/O usage— Your system is under heavy I/O use. This will reduce your performance.
32-bit Apps— This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (Retina, 15-inch, Mid 2014)
MacBook Pro Model: MacBookPro11,2
1 2.2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
Video Information:
Color LCD 2880 x 1800
Drives:
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s2 [Core Storage Container] 250.14 GB
Mounted Volumes:
Network:
Interface en4: Thunderbolt Ethernet
Interface en8: iPhone 4
Interface en7: iPhone 3
Interface en0: AirPort
Interface en5: iPhone
Interface en6: iPhone 2
Interface en9: iPhone 5
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
Interface bridge0: Thunderbolt Bridge 2
iCloud Quota: 5.00 GB available
System Software:
macOS Sierra 10.12.6 (16G1510)
Time since boot: Less than an hour
Security:
| System | Status |
|---|---|
| Gatekeeper | Enabled |
| System Integrity Protection | Enabled |
Unsigned Files:
Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent
32-bit Applications:
Kernel Extensions:
[Not Loaded] tap.kext (20141104 (Tunnelblick build 5002))
[Not Loaded] tun.kext (20141104 (Tunnelblick build 5002))
Startup Items:
DigidesignLoader Path: /Library/StartupItems/DigidesignLoader
TuxeraNTFSUnmountHelper Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
System Launch Agents:
| [Not Loaded] | 6 Apple tasks |
| [Loaded] | 174 Apple tasks |
| [Running] | 106 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 39 Apple tasks |
| [Loaded] | 170 Apple tasks |
| [Running] | 109 Apple tasks |
| [Other] | 2 Apple tasks |
Launch Agents:
Launch Daemons:
User Launch Agents:
Internet Plug-ins:
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-08-24)
FlashPlayer-10.6: 31.0.0.108 (installed 2018-09-11)
Silverlight: 5.1.41212.0 (installed 2016-03-07)
QuickTime Plugin: 7.7.3 (installed 2018-07-21)
Flash Player: 31.0.0.108 (installed 2018-09-11)
PepperFlashPlayer: 31.0.0.108 (installed 2018-09-11)
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)
AdobePDFViewer: 18.011.20058 (installed 2018-08-24)
SharePointBrowserPlugin: 14.4.1 (installed 2014-04-13)
iPhotoPhotocast: 7.0 (installed 2013-05-05)
WebClient: 1.0 (installed 2012-01-11)
RL Secure Plug-In Layer: (installed 2013-05-29)
JavaAppletPlugin: 15.0.1 (installed 2014-09-22)
User Internet Plug-ins:
WebEx64: 1.0 (installed 2015-04-03)
ZoomUsPlugIn: 4.1.25233.0525 (installed 2018-06-14)
Safari Extensions:
3rd Party Preference Panes:
Flash Player (installed 2018-08-27)
FUSE for macOS (installed 2016-09-25)
Tuxera NTFS (installed 2015-10-09)
Time Machine:
Skip System Files: No
Mobile backups: Yes
Volumes being backed up:
M*****K [Local] (Last used)
Total size: 800.13 GB
Total number of backups: 15
Oldest backup: 2014-12-22 16:01:47
Last backup: 2018-05-01 01:12:24
Performance:
System Load: 1.69 (1 min ago) 1.85 (5 min ago) 0.96 (15 min ago)
Nominal I/O speed: 15.06 MB/s
File system: 26.44 seconds
Write speed: 531 MB/s
Read speed: 711 MB/s
CPU Usage:
| Type | Overall | Individual cores | |||||||
| System | 1 % | 5 % | 0 % | 1 % | 0 % | 2 % | 0 % | 1 % | 0 % |
| User | 3 % | 19 % | 0 % | 1 % | 0 % | 2 % | 0 % | 1 % | 0 % |
| Idle | 96 % | 76 % | 100 % | 98 % | 100 % | 96 % | 100 % | 98 % | 100 % |
Top Processes by CPU:
| Process (count) | Source | CPU | Location |
| RTProtectionDaemon | Malwarebytes Corporation | 40.14 % | |
| EtreCheckPro | Etresoft, Inc. | 19.28 % | |
| WindowServer | Apple | 4.86 % | |
| kernel_task | Apple | 1.80 % | |
| assistant_service | Apple | 1.60 % |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| kernel_task | Apple | 973 MB | |
| Safari | Apple | 778 MB | |
| mdworker (25) | Apple | 774 MB | |
| com.apple.WebKit.WebContent (5) | Apple | 590 MB | |
| EtreCheckPro | Etresoft, Inc. | 558 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| com.apple.Safari.SafeBrowsing.Service | Apple | 3 MB | 1 KB | |
| apsd | Apple | 12 KB | 18 KB | |
| mDNSResponder | Apple | 19 KB | 5 KB | |
| com.apple.WebKit.Networking | Apple | 7 KB | 2 KB | |
| assistantd | Apple | 5 KB | 4 KB |
Virtual Memory Information:
| Available RAM | 10.64 GB |
| Free RAM | 5.76 GB |
| Used RAM | 5.36 GB |
| Cached files | 4.88 GB |
| Swap Used | 0 B |
Software Installs (past 30 days):
| Name | Version | Install Date |
| 2.3.18 | 2018-08-30 | |
| Adobe Flash Player | 31.0.0.108 | 2018-09-11 |
| Adobe Pepper Flash Player | 31.0.0.108 | 2018-09-11 |
| Safari | 12.0 | 2018-09-18 |
| Gatekeeper Configuration Data | 155 | 2018-09-24 |
| Adblock Plus | 2.0.1 | 2018-09-26 |
| «Malwarebytes for Mac Uninstaller» | 1.0 | 2018-09-26 |
| Malwarebytes for Mac | 1.0 | 2018-09-27 |
| XProtectPlistConfigData | 2100 | 2018-09-28 |
| Evernote | 7.5.1 | 2018-09-28 |
Diagnostics Information (past 7 days):
2018-09-26 19:49:16 iAntivirus.app CPU
2018-09-26 19:28:16 VPN Unlimited.app Crash
*** Terminating app due to uncaught exception ‘NSInvalidArgumentException’, reason: ‘-[__NSDictionaryI length]: unrecognized selector sent to instance 0x600000277f00’
terminating with uncaught exception of type NSException
How to resolve «The requested URL was rejected. Please consult with your administrator.» error?
I have a ASP application. On click of a particular link, some VB scripts are executed and an ASP page is to be shown, but instead I get a screen that says:
Information Not Available.
The requested URL was rejected. Please consult with your administrator.
Your support ID is: XXXXXXXXXXXXXXXXXXXXXX»
The IIS and event viewer logs do not show any error message.
This happens only for some users, but works fine for other users.
6 Answers 6
Your http is being blocked by a firewall from F5 Networks called Application Security Manager (ASM). It produces messages like:
Please consult with your administrator.
Your support ID is: xxxxxxxxxxxx
So your application is passing some data that for some reason ASM detects as a threat. Give the support id to you network engineer to learn the specific reason.
Encountered this issue in chrome. Resolved by cleaning up related cookies. Note that you don’t have to cleanup ALL your cookies.
It is not related with Firewall. I had the same issue accessing from office and from mobile. I cleaned the cookies and worked fine. You can read more at https://support.google.com/chromebook/answer/1085581?hl=en
I found the issue. This is a firewall message and an error was occurring in the VB script due to wrong data in database, but the error was not logged/caught properly.
I was able to resolve my clearing my cookies and cache.
I have faced the same issue using Google Chrome browser. Same website was opening normally using the incognito mode and different browsers. At first, I cleared cached files and cookies over the past 24 hours, but this didn’t help.
I realized that my first visit to the website was during the past 10 days. So, I cleared cached files and cookies over the past 4 weeks and that resolved the problem.
Note: I didn’t clear my browsing history data
Not the answer you’re looking for? Browse other questions tagged asp-classic vbscript or ask your own question.
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How to Fix ‘The Requested URL Was Rejected. Please Consult With Your Administrator’ Error on Windows?
“The Requested URL Was Rejected. Please Consult With Your Administrator” error is an error that appears when browsing the web and it appears when trying to open a specific website. The problem can appear on many websites, including the ones guaranteed to be safe.
The Requested URL Was Rejected. Please Consult With Your Administrator
The website might be down for maintenance and that is the first thing you should check using the Is It Down Right Now website. If it’s not down, check out the useful methods we have prepared for you to try out!
What Causes the “The Requested URL Was Rejected. Please Consult With Your Administrator” Error on Windows?
Pinpointing a direct cause of this problem is quite difficult as it appears quite randomly and it doesn’t provide any information about what might have caused it. It’s possible that the website is down for maintenance and that is something you need to rule out before troubleshooting.
Other causes include the over-accumulation of your browser’s browsing data which prevents it from opening the website you are trying to access. Also, there are settings inside Internet Options that may cause the problem and you should either try adding the problematic website to the Trusted Sites list or try removing it from the Managed Sites list.
Solution 1: Clear Cache and Cookies
The first solution is both easiest and most helpful as countless users have reported that simply clearing cache and cookies in the browser you are using manages to resolve the problem. Browsing data can accumulate quickly and it’s important to clear it every once in a while to prevent errors such as this one from occurring.
Google Chrome:
Mozilla Firefox:
Microsoft Edge:
If this doesn’t work, consider using another browser.
Solution 2: Add the Problematic Website to Trusted Sited
If the problem only appears when trying to visit a single website and if you are sure that the website isn’t malicious, you can simply visit Internet Options in Control Panel and add the site to Trusted Sites to circumvent certain security checks. Follow the instructions below to do so!
Solution 3: Remove the Site from Managed Websites
If you have added the site into Managed Websites under Internet Options, you should consider removing it for the time being as the problem can easily be resolved if you do so. The website may be listed there for many different reasons so make sure you follow the steps below and hopefully resolve the problem!
Solution 4: Using another Email Address
If you are using an Email address to log into the website and are encountering an error, it is recommended that you use another email address (preferably which is made recently). This is because it is possible that the email address which you are using is either corrupt in its system or the system is unable to fetch all of its attributes.
Question: Q: The requested URL was rejected. Please consult with your administrator. Your support ID is: 12877584063170324898
After logging into a particular website on my computer, I immediately get this message and I am then no longer able to use the site. I get the message on Safari 12.0 and others. Please help.
The requested URL was rejected. Please consult with your administrator. Your support ID is: 12877584060442797656
Posted on Sep 27, 2018 5:18 PM
Contact the web site support people for assistance.
Posted on Sep 28, 2018 5:28 PM
All replies
Loading page content
Page content loaded
Well that has nothing to do with Apple.
Did you try using another browser? FireFox.
Sep 27, 2018 5:21 PM
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Sep 27, 2018 5:40 PM
Yes, it is only one particular site. It gives me the error on Safari, Firefox & Chrome.
Sep 28, 2018 5:24 PM
Contact the web site support people for assistance.
Sep 28, 2018 5:28 PM
EtreCheck version: 5.0.1 (5A009)
Report generated: 2018-09-28 20:24:32
Download EtreCheck from https://etrecheck.com
Runtime: 2:11
Performance: Excellent
Problem: Other problem
Description:
After logging into a website on my computer, I immediately get this message and I am then no longer able to use the site. I get the message on Safari, Firefox and others. Please help.
The requested URL was rejected. Please consult with your administrator. Your support ID is: 12877584060442797656
Major Issues:
Anything that appears on this list needs immediate attention.
Time Machine backup out-of-date— The last Time Machine backup is over 10 days old.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files— There are unsigned software files installed. They appear to be legitimate but should be reviewed.
Heavy I/O usage— Your system is under heavy I/O use. This will reduce your performance.
32-bit Apps— This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (Retina, 15-inch, Mid 2014)
MacBook Pro Model: MacBookPro11,2
1 2.2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
Video Information:
Color LCD 2880 x 1800
Drives:
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s2 [Core Storage Container] 250.14 GB
Mounted Volumes:
Network:
Interface en4: Thunderbolt Ethernet
Interface en8: iPhone 4
Interface en7: iPhone 3
Interface en0: AirPort
Interface en5: iPhone
Interface en6: iPhone 2
Interface en9: iPhone 5
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
Interface bridge0: Thunderbolt Bridge 2
iCloud Quota: 5.00 GB available
System Software:
macOS Sierra 10.12.6 (16G1510)
Time since boot: Less than an hour
Security:
| System | Status |
|---|---|
| Gatekeeper | Enabled |
| System Integrity Protection | Enabled |
Unsigned Files:
Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent
32-bit Applications:
Kernel Extensions:
[Not Loaded] tap.kext (20141104 (Tunnelblick build 5002))
[Not Loaded] tun.kext (20141104 (Tunnelblick build 5002))
Startup Items:
DigidesignLoader Path: /Library/StartupItems/DigidesignLoader
TuxeraNTFSUnmountHelper Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
System Launch Agents:
| [Not Loaded] | 6 Apple tasks |
| [Loaded] | 174 Apple tasks |
| [Running] | 106 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 39 Apple tasks |
| [Loaded] | 170 Apple tasks |
| [Running] | 109 Apple tasks |
| [Other] | 2 Apple tasks |
Launch Agents:
Launch Daemons:
User Launch Agents:
Internet Plug-ins:
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-08-24)
FlashPlayer-10.6: 31.0.0.108 (installed 2018-09-11)
Silverlight: 5.1.41212.0 (installed 2016-03-07)
QuickTime Plugin: 7.7.3 (installed 2018-07-21)
Flash Player: 31.0.0.108 (installed 2018-09-11)
PepperFlashPlayer: 31.0.0.108 (installed 2018-09-11)
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)
AdobePDFViewer: 18.011.20058 (installed 2018-08-24)
SharePointBrowserPlugin: 14.4.1 (installed 2014-04-13)
iPhotoPhotocast: 7.0 (installed 2013-05-05)
WebClient: 1.0 (installed 2012-01-11)
RL Secure Plug-In Layer: (installed 2013-05-29)
JavaAppletPlugin: 15.0.1 (installed 2014-09-22)
User Internet Plug-ins:
WebEx64: 1.0 (installed 2015-04-03)
ZoomUsPlugIn: 4.1.25233.0525 (installed 2018-06-14)
Safari Extensions:
3rd Party Preference Panes:
Flash Player (installed 2018-08-27)
FUSE for macOS (installed 2016-09-25)
Tuxera NTFS (installed 2015-10-09)
Time Machine:
Skip System Files: No
Mobile backups: Yes
Volumes being backed up:
M*****K [Local] (Last used)
Total size: 800.13 GB
Total number of backups: 15
Oldest backup: 2014-12-22 16:01:47
Last backup: 2018-05-01 01:12:24
Performance:
System Load: 1.69 (1 min ago) 1.85 (5 min ago) 0.96 (15 min ago)
Nominal I/O speed: 15.06 MB/s
File system: 26.44 seconds
Write speed: 531 MB/s
Read speed: 711 MB/s
CPU Usage:
| Type | Overall | Individual cores | |||||||
| System | 1 % | 5 % | 0 % | 1 % | 0 % | 2 % | 0 % | 1 % | 0 % |
| User | 3 % | 19 % | 0 % | 1 % | 0 % | 2 % | 0 % | 1 % | 0 % |
| Idle | 96 % | 76 % | 100 % | 98 % | 100 % | 96 % | 100 % | 98 % | 100 % |
Top Processes by CPU:
| Process (count) | Source | CPU | Location |
| RTProtectionDaemon | Malwarebytes Corporation | 40.14 % | |
| EtreCheckPro | Etresoft, Inc. | 19.28 % | |
| WindowServer | Apple | 4.86 % | |
| kernel_task | Apple | 1.80 % | |
| assistant_service | Apple | 1.60 % |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| kernel_task | Apple | 973 MB | |
| Safari | Apple | 778 MB | |
| mdworker (25) | Apple | 774 MB | |
| com.apple.WebKit.WebContent (5) | Apple | 590 MB | |
| EtreCheckPro | Etresoft, Inc. | 558 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| com.apple.Safari.SafeBrowsing.Service | Apple | 3 MB | 1 KB | |
| apsd | Apple | 12 KB | 18 KB | |
| mDNSResponder | Apple | 19 KB | 5 KB | |
| com.apple.WebKit.Networking | Apple | 7 KB | 2 KB | |
| assistantd | Apple | 5 KB | 4 KB |
Virtual Memory Information:
| Available RAM | 10.64 GB |
| Free RAM | 5.76 GB |
| Used RAM | 5.36 GB |
| Cached files | 4.88 GB |
| Swap Used | 0 B |
Software Installs (past 30 days):
| Name | Version | Install Date |
| 2.3.18 | 2018-08-30 | |
| Adobe Flash Player | 31.0.0.108 | 2018-09-11 |
| Adobe Pepper Flash Player | 31.0.0.108 | 2018-09-11 |
| Safari | 12.0 | 2018-09-18 |
| Gatekeeper Configuration Data | 155 | 2018-09-24 |
| Adblock Plus | 2.0.1 | 2018-09-26 |
| «Malwarebytes for Mac Uninstaller» | 1.0 | 2018-09-26 |
| Malwarebytes for Mac | 1.0 | 2018-09-27 |
| XProtectPlistConfigData | 2100 | 2018-09-28 |
| Evernote | 7.5.1 | 2018-09-28 |
Diagnostics Information (past 7 days):
2018-09-26 19:49:16 iAntivirus.app CPU
2018-09-26 19:28:16 VPN Unlimited.app Crash
*** Terminating app due to uncaught exception ‘NSInvalidArgumentException’, reason: ‘-[__NSDictionaryI length]: unrecognized selector sent to instance 0x600000277f00’
terminating with uncaught exception of type NSException